Shipping
We offer Free shipping Worldwide!
Processing Time: Please allow 1 to 2 weeks for your order to be produced, carefully packed and prepared for shipping.
Shipping Duration: Once shipped, your order will typically arrive within 4 to 7 business days.
Once your order is on its way, you’ll receive a shipping confirmation email with tracking details. This allows you to monitor your delivery status every step of the way.
Missed Deliveries: If you’re unable to receive your package, please check with your local post office or designated DHL service point. You may need photo ID for collection.
Shipping Method:
- Standard Shipping via DHL (4 - 7 business days)
Enjoy complimentary shipping on all orders, no matter where you are!
Will I Have to Pay Duties or Tax on Receipt of Goods? How is VAT Applied?
Lumiere Shades can not be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. The responsibility for any customs, duties, foreign taxes, other fees which may be imposed, will rest with the customer. Please contact your local customs office if you would like to seek more information regarding taxes and duties. We will not reduce the price on any packages.
When goods are imported into a country with a VAT regime (such as the UK & EU as of 2021), import VAT is charged at checkout as a percentage of the value of the imported goods. In addition to the VAT, customs duties will also be payable by customers.